Ecoxgear SolJam FAQ's

Is the SolJam waterproof & can the SolJam be used in water?

YES. The SolJam meets the IPX7 waterproof standard. The SolJam can be used in the pool, the hot tub and the ocean without issues. Batten down the hatches and play your tunes worry free! Plus, the SolJam floats! (Be careful, the charging cap must be closed properly to keep the SolJam watertight.)

What is IPX7?

The IPX7 Waterproof Standard means that the product is protected against water immersion. ECOXGEAR tests all their products by submerging them in AT LEAST 3 feet of water. This means that our products, including the SolJam can withstand use in the water. Be careful of other products that claim to be waterproof but are only IPX5 or less. They will leak and sink to the bottom of the pool under the fun conditions above.

Will the solar panel on the SolJam keep the battery charged even while playing music?

Yes, the solar panel will use energy from the sun to recharge the battery in the SolJam. The amount of charging achieved from the solar panel is dependent on a variety of factors: time of year, time of day, global location, cloud cover, and angle of the panel to the sun. We designed the SolJam solar panel to produce about 350mA of current in “good” sun conditions (middle of the day, no clouds, etc.), and the SolJam consumes about 300-400mA of current when playing at high volume… in these conditions, the solar panel will keep the SolJam battery charged while playing music. Please note that if you use the charge out port on the SolJam, it will use up to 1000mA of current, so the solar panel will not be able to keep up with this power drain and the battery level will drop (but the solar power in will slow down how fast the battery drains).

Does the solar panel on the SolJam recharge the battery even when off?

The SolJam solar charging circuit will remain on and charging the battery as long as the master power switch is ON. The unit can be in STANDBY mode (master power switch on, but unit in standby mode). Of course, the solar charging only works when the unit is in direct sunlight.

Does the SolJam work with any Bluetooth enabled Device?

The SolJam waterproof speaker connects to any device that uses Bluetooth connectivity for audio. Laptops, Desktops, Tablets and Smartphones are all compatible! All Apple, Android, Blackberry and Windows devices are sure to be compatible.

< h4>How far can the SolJam be away from my Bluetooth device?

The connectivity for the SolJam is designed and tested to exceed 30 feet from your Bluetooth device. Walls, leaded glass windows and metal studs inside the drywall will affect the range operation. Of course none of these distractions are outside.

Can you hear the music underwater?

You can play the unit under water. But of course unless you are dolphin, you will not be able to clearly make out the audio. Although you can hear music underwater, the SolJam was not made for the purpose of listening to music underwater. The quality of the sound will be best heard if above water.

Does the SolJam require any additional hardware for the speakerphone feature?

No additional hardware is needed to use the speakerphone on the SolJam. When your smartphone is paired with the SolJam, you will hear the phone call ring thru the speaker. Simply press the PHONE button on top of the SolJam to answer the call.

Does the SolJam need any batteries?

No, the SolJam comes with a built in Lithium Ion rechargeable battery. You will get over 10 hours of playtime on a single charge. It usually takes 2.5 hours to fully recharge from a low battery state.